Contact Us We would love to hear any suggestions or comments that you have regarding our websites. If you have any queries about the service you have experienced, please don’t hesitate to contact us. Our team is available on 0845 3131490 any time Monday to Friday, 9.00am – 5.30pm or on info@julesbrinton.com. We try to answer your enquiries as soon as possible. By telephone. Our office number is 0845 3131490. You shouldn’t have to wait for an answer to your call, although if you leave a message, it is part of our personal promise to get back to you within 24 hours. By E-mail. info@julesbrinton.com. All emails should be replied to within 24 hours of receipt. By post. Write to Jules Brinton Ltd, 4 Rockingham Hall, Birmingham Road, Hagley, Worcestershire, DY9 9LA Press enquiries should be directed to 0845 3131490 or emailed to pressoffice@julesbrinton.com If you are not satisfied with the service you receive online We take every step to ensure that your experience on our websites is a fun, easy and enjoyable one. However, if for any reason you do have a problem, please don’t hesitate to let us know. We aim to deal with all complaints fairly, confidentially and effectively. All complaints are dealt with personally by either the Chairman or Managing Director. It is part of our personal service promise to acknowledge and do our best to solve your problem within 5 working days, and to keep you updated at every stage of the resolution process.